eyesite550User Manual
4Unique technologyeyesite 550 remote video systems offer a range of unique features that improve the user and administrator experience Pre-Event Reco
94Troubleshooting TipsSymptom Probable Cause(s) SolutionUnit does not power up: Indicator LED is off.No AC power to the 12VDC Power Adapter, or no DC
95TroubleshootingAfter connecting to a remote system, you are unable to control or change the camera inputs.The Remote Access menu item has not bee
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97CHAPTER 11 Supported Networks and OperationThis Appendix discusses the typical network configuration that is supported and explains how the eyesite
98Internet ConnectivityThe eyesite 550 supports a variety of different network topologies, depending on your requirements or installed infrastructure.
99Supported Networks and OperationPublic IP address.IP addresses have three possible methods of entry on the eyesite 550, although two are listed i
100Location Service Type.If you are using DHCP addressing then your IP address can change rendering it unavailable. A location service is the only wa
101Supported Networks and OperationH.323 Gatekeeper (example 3)If you are using 3rd party equipment such as IP telephony systems, or videoconferenc
1026. The default gateway is shown.7. Now point your web browser at the default gateway address as shown:8. The status page of your gateway should dis
103Supported Networks and OperationInstallation ExamplesUse the flowchart above to determine the best configuration for you and then move on to the
5Introduction & Getting StartedReduced infrastructure costs1. eyesite 550 remote video systems require no dedicated IP video infrastructure whe
105Supported Networks and Operation
107Supported Networks and Operation
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109Supported Networks and Operation
110Further AssistanceFor further information see the SCOTTY website HTTP://www.scottygroup.com/support/downloads and view the Technical Notes.
111IndexAAnalog setup 21Asymmetrical mode 19Audio options menu 31Auto answer 24, 54Auto dialer 20BBandwidth 84Baud rate 78, 79CCall duration 82Call
112 NName field 19Near end control 58Net Mask 23Network configuration 97Network setup 22Network statistics screen 83PPhone book 17entering contacts
6Getting StartedRequirements for the eyesite 550The eyesite 550 unit requires the following:• Power outlet• 10 or 100 Base-T LAN (Local Area Network)
7Introduction & Getting StartedConnecting to the Network or Phone Line.To connect the Phone Line cable1. Connect one end of the PSTN line cable
8Connecting to a TVTo connect to a TV or Monitor:1. Connect the supplied AV phono cable to the connector labeled ‘Video Out’ and to the TV’s Auxiliary
9Introduction & Getting StartedUsing the Remote ControlThe Remote Control contains all the keys you need to set up and control the eyesite 550.
10Set Up KeysUse the following keys to set up the eyesite 550:• MENU- Displays the Setup Menu.• CLEAR- Deletes everything in a highlighted field withi
11Introduction & Getting Started.7. Navigate through the web server in a similar manner to normal menu navigation.
12Remote Monitoring and ConfigurationThe eyesite 550 can also be accessed, monitored, and configured remotely. The steps and recommendations are as f
15CHAPTER 2 Setting up the eyesite 550This chapter explains the menu structure. It then explains how to navigate the menus that control the cameras an
Copyright © 2005 SCOTTY Group plc. All rights reserved.SCOTTY Group of the Americas, 6714 Netherlands Drive, Wilmington, NC 28405, USASCOTTY Group plc
16Menu LayoutAll the menus and information screens have the same format as the Setup Menu:• Title Bar: At the top of all menus, indicates the menu you
17Setting up the eyesite 550Setup Menu OptionsAll the menus are displayed from the Setup Menu. The Setup Menu options are:Saving Changes When all c
18Setting up the Phone BookYou can input up to 50 entries in the Phone Book. Each entry contains the name of the contact, the type of call being place
19Setting up the eyesite 5503. Highlight the Name field using the Up or Down arrow keys. Enter the name of the contact using the number keys on the
20Communications SetupTo configure the Communications Setup options:1. Press the MENU button, then press the number 2 key to display the Communication
21Setting up the eyesite 550Telephone Setup (PSTN)Analog Setup (PSTN) allows you to configure various call options on your remote video system.To a
22Network SetupThe IP addresses for your remote video system must be configured using the Network Setup menu. Either this can be set manually (static)
23Setting up the eyesite 550Use the number keys, or press the Up or Down arrow keys to select an option in the list.IP Address Mode Options are eit
244. Press the ENTER button twice to save the information selected in this menu. Static and Dynamic IP addressesDHCP (Dynamic Host Configuration Proto
25Setting up the eyesite 5501. Press the MENU button, then press the number 2 key to display the Communications Setup menu. Then Press the number 2
IMPORTANT SAFETY INFORMATION• Do not dismantle the eyesite 550. There are no user serviceable parts inside. Access to the inside of this unit should o
261. Press the MENU button, then press the number 2 key to display the Communications Setup menu, then press the number 3 key to access the H323 Setup
27Setting up the eyesite 550Press the ENTER button twice to save the information selected in this menu.GK Addr The Gatekeeper address is an IP addr
28StatIX SetupStatIX is a service that enhances the operation of your eyesite 550 by providing static IP functionality without the cost or hassle.If a
29Setting up the eyesite 550.7. Press the ENTER button twice to save the information selected in this menu.StatIX Mode The StatIX mode determines w
30Auto DialerThe Auto Dialer provides a way to maintain a continuous call from the eyesite 550 to a remote device, or if you wish to use the one of th
31Setting up the eyesite 550Configuring the Image OptionsThe Image Options menu configures various aspects of the video display.To configure the Im
323. Press the ENTER button twice to save the selections and to return to the Setup Menu.Configuring the Audio OptionsThe Audio Options menu allows yo
33Setting up the eyesite 5503. Press the number 3 key to select Sequence Audio. If set to ON the audio source follows the active video source when
34Video PresetsThe eyesite 550 provides access to a maximum of nine video presets. A preset is a view setting stored on a PTZ camera (where supported)
35Setting up the eyesite 5504. Press the SEL key again to save the view. Choose a preset number between 1 and 9. The top left of the screen shows t
Connection to the Power Supply• Never overload power sockets. • In order to remove power from this product, you must disconnect the power plug from th
36Note: Remote access must be enabled in the Setup menu on the remote eyesite 550 before this feature can be used. You do not need a Supervisor PIN.Se
37Setting up the eyesite 550Allowing Remote Control of Video CamerasThis feature allows others to remotely control your camera, video sources, and
38Alarm Triggers and Powered OutputsThe eyesite 550 supports up to six inputs and outputs through the RJ-45 Interface connectors. These inputs and out
39Setting up the eyesite 5501. An alarm event is detected on a remote site, and the alarm system is activated.2. An output from the alarm panel is
40How to set up intelligent operation.AutodialerTo make the eyesite 550 automatically dial to a central site1. press the MENU key 2. Enter the Communi
41Setting up the eyesite 5502. Enter the zone configuration option that corresponds to the Interface connector the trigger is attached to (1 - 6).3
42Select the Mode, Audio and Video according to the following table:Mode The Mode control allows you to select the best settings for three common inte
43Setting up the eyesite 550Input Mode The Input Mode control selects the eyesite 550’s response to a trigger input.Alarm In When the trigger is ac
44Output Mode Disabled The output is disabled and presents a high impedance to any connected device.Alarm Out The output follows the input signal, but
45Setting up the eyesite 550Connecting a Device to the Interface connection on the eyesite 550IMPORTANT NOTE: Please read these instructions before
eyesite 550 Contents1 Introduction & Getting Started . . . . . . . . . .1About the eyesite 550 remote video system . . . . . . 2Getting Started. .
46Powered OutputNOTE: Determine the type of powered output according to the following information before attempting any connection to the Interface co
47Setting up the eyesite 550Breakout ModuleThis breakout module can be used to provide an easy connectio to a variety of devices such as audio inpu
48Pre and Post Event RecordingPre and Post event recording allows you to see what happened immediately before and after the video transmission commenc
49Setting up the eyesite 5507. The following menu appears:8. Choose the zones that you need to capture by selecting ON or OFF.9. Choose the JPEG qu
49CHAPTER 3 Making a CallThis chapter explains how to make a call. To make a call you can either:• Manually dial a phone number or IP address.• Use th
50of the key pad) or enter a space using the Right arrow key to represent a period in the IP address. 4. If using a gatekeeper, you may use the Name
51Making a CallDialed, Received and Missed Calls listsWithin Phonebook, there is a register listing Dialed, Received and Missed calls.To access the
522. Press the number 3 key to display the Received Calls List (below).3. Use the Right or Left arrow keys to select scroll through the list of Receiv
53CHAPTER 4 Receiving a Call This chapter explains how to receive a call. You can receive a call either:• Manually• Using the Auto Answer featureRecei
6 Connecting Other Equipment . . . . . . . . . .63External Connectors . . . . . . . . . . . . . . . . . . . . . . . 64Connecting a Monitor . . . . .
54Auto Answer You can set Auto Answer on your remote video system to automatically answer a call after a specified number of rings.To set Auto Answer:
55CHAPTER 5 Controlling Cameras During a CallThis chapter explains how to use the following function buttons on your eyesite 550 during a call:• PiP (
56PiP Control Mode (Picture in Picture)Picture in Picture (PiP) presents a mirrored self-view image, or the image from an external camera source withi
57Controlling Cameras During a CallAs long as it is outlined in yellow, you can control Picture in Picture using the following control keys:Privacy
58Source (NEAR & FAR)The Source function allows you to control the camera on the eyesite 550 both locally and at the far end. You can also control
59Controlling Cameras During a CallUse the control keys to make changes at both the near and far end as follows:Zoom the camera In or Out Use the Z
60ImageThe Image function allows you to:• Change the screen size.• Set high or low resolution.• Change the relationship between frames per second and
61Controlling Cameras During a CallSequencer Control During a CallIf you have more than one video camera, you can set up sequencing. Sequencing al
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63CHAPTER 6 Connecting Other EquipmentYou can connect equipment to your eyesite 550 including:• CCTV cameras• Pan, Tilt, Zoom cameras• TV or Monitor•
1CHAPTER 1 Introduction & Getting StartedThis User Manual describes all the features of the eyesite 550 remote video system and is written both fo
64External ConnectorsThere are a number of external connectors on the back of the eyesite 550 which are detailed below.RS-232 The data port is for dat
65Connecting Other EquipmentInterface (1-6) This RJ-45 connection eis used for all in-zone control associated with Video 1.It provides a connectio
66Connecting a MonitorConnecting the eyesite 550 to a Monitor enables you to see the video picture on the TV screen and hear the sound from the Monito
67Connecting Other Equipment2. Press the number 6 key on the remote control to access the Data Port Options menu.If the camera is connected to Data
68You can also set presets for remote cameras if you have a supervisor PIN for the remote unit that the camera(s) are connected to. In a similar manne
69Connecting Other Equipment3. When you are satisfied with the view for this preset, press the SEL key twice followed by a number key (between 1 an
70Setting the Default PresetIf you have more than one camera, choose which of these presets is the Default Preset.The Default Preset is the view that
71Connecting Other EquipmentAllowing Remote Control of Video CamerasThe Remote Access feature allows others to remotely control your camera video s
73CHAPTER 7 Advanced OptionsThis chapter covers options that are changed infrequently: • User IDs and PIN numbers for security. These are set in the U
2About the eyesite 550 remote video systemThe eyesite 550 provides real time transmission of remote video over IP and/or PSTN networks.The eyesite 55
74Setting up a Supervisor PINLike the Security PIN for a User ID, the Supervisor PIN allows you to enter a confidential Personal Identification Number
75Advanced Options2. Use the number keys to select an option in the list.3. Press the ENTER button twice to save the changes and return to the Setu
76Using the Supervisor PIN Mode During a CallYou can change the Far End preset if the following are true:• The unit being called has Supervisor Mode t
77Advanced OptionsUsing the Data PortsThe eyesite 550 system is equipped with two auxilary data ports labeled ‘RS-232’ and ‘RS-422/485’ The data po
782. Use the number keys to select an option in the list.RS232 Use the Right and Left arrow keys to display the correct option for the port: Select EX
79Advanced Options3. Press the ENTER button twice to save the changes to this menu screen and to return to the Setup Menu.RS-422/485 Use the Right
80Accessing Pre and Post Event RecordingsTo access Pre and Post event recordings, eyesite for Wndows Pro version 2.x or above software is required.To
81CHAPTER 8 Information and DiagnosticsThis chapter describes the Information and Diagnostics screens. These screens are for information only. You can
82Diagnostic InformationThe diagnostics screen shows information about the last call and provides current network statistics. This information may be
83Information and DiagnosticsTo display the Modem Diagnostics:1. Press the MENU button on the remote control, then press the number 9 key to displa
3Introduction & Getting StartedUsing the enclosed eyesite for Windows software on a laptop or PC you can:• Call into the eyesite 110, 140 or 55
841. From the Diagnostics menu, press the number 2 key to access Network Statistics.The following fields are displayed:2. Press EXIT button to return
85CHAPTER 10 Technical DataThis chapter contains the technical specification and the regulatory and safety information for the eyesite 550.ITU Recomme
86Audio and Video OutputsAudio Output 1 Line out RCA Phono, 6 Line out RJ-45Video Output 1 Composite RCA Phono PAL or NTSC Full Duplex Audio Processin
87Tec hnical DataUser ID display Overlay user-defined ID on PictureDownloadable Software Updates Via IP Network, Phone Line or RS-232 InterfacePre
88Approvals and Regulatory NoticesEuropean Union, EFTA Nations and Switzerland• The CE mark applied to the eyesite 550 relates to European conformity
89Tec hnical DataUSA and CanadaThe product also complies with the following requirement for the USA:• FCC Part 15 Class A (EMC)• ICES-003 / NMB-003
90Regulatory Safety StatementsAs required by International and European safety standards IEC and EN 60 950, the various connections to / from the eyes
91Tec hnical DataNotes:1. The table on the previous page provides regulatory safety information. It is not intended to explain how to set up and us
92• Consult the dealer or an experienced radio/TV technician for help.Use of a shielded cable is required to comply with Class B limits of Part 15 of
93CHAPTER 9 TroubleshootingIf you experience difficulties with the operation of your Reyesite 550, we recommend the following course of action.• Check
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